Terms Of Service

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November 19, 2025

 Website: livingwithclarity.com (“Site”)
Owner: Living With Clarity (“we,” “us,” “our”)
Location: New Zealand (NZ)
Contact: contact us

Quick summary (plain-English)

  • Personal use only. Our articles, downloads, audio, and templates are for your individual, non-commercial use.
  • No medical/mental-health advice. Content is educational, not treatment.
  • Digital items are non-refundable unless required by law. Subscriptions renew until you cancel.
  • Be kind. No harassment, spam, scraping, or IP infringement.
  • NZ law applies. Your consumer rights under NZ law remain.

1) Agreement to Terms

By accessing or using the Site, our emails, downloads, courses, or communities (collectively, the “Services”), you agree to these Terms. If you do not agree, do not use the Services.

2) Eligibility

You must be 16+ to use the Services. If you access on behalf of an organisation, you represent you have authority to bind it to these Terms.

3) Accounts & Security

You’re responsible for your login details and all activity under your account. Tell us promptly about any unauthorised use.

4) Intellectual Property & License

All content on the Services—including text, graphics, audio, video, PDFs, trackers, journals, templates, and course materials—is owned by us or our licensors and is protected by copyright and other laws.

Your license: We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes only.

You must not:

  • Resell, share, upload to file-sharing sites, or redistribute our content.
  • Remove notices, claim ownership, or create derivative works for sale.
  • Use bots/scrapers to harvest content or data.
  • Use our content to train AI models or similar systems without written permission.

If you want a commercial license (e.g., for teams, classrooms, or resale), contact us.

5) User Content & Community Guidelines

If you post or submit content (comments, forum posts, testimonials, social replies), you grant us a worldwide, royalty-free license to host, display, and share it in connection with the Services.

Rules: Be respectful. No harassment, hate, spam, explicit content, scams, or unlawful activity. We may remove content or suspend accounts at our discretion.

6) Purchases, Subscriptions, and Renewals

Digital products (downloads, templates, audio): Delivered electronically after payment.
Courses / memberships / newsletters with paid tiers: Access continues while your subscription is active.

  • Pricing & taxes: Shown at checkout; prices are in NZD unless stated otherwise. Taxes may apply based on your location. Payment is processed via third-party providers (e.g., Stripe/PayPal/Passion.io), and their terms also apply.
  • Auto-renewal: Subscriptions renew automatically at the interval shown at purchase until you cancel.
  • How to cancel: Use the account/subscription portal or the link in your receipt email. To avoid renewal charges, cancel at least 48 hours before the next billing date (platforms may require processing time).
  • Failed payments: We may pause or terminate access until payment is resolved.

7) Refunds

  • Digital downloads: Due to their nature, all sales are final unless a refund is required by law or we state otherwise on a specific product page.
  • Courses / memberships: Unless stated on the relevant sales page, fees are non-refundable once access is granted.
  • Coaching (if offered): Sessions can be rescheduled with 24 hours’ notice; missed sessions are charged.
    Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986 (NZ) where applicable.

8) Wellness & Coaching Disclaimers (Important)

Our content is educational and for general information. It is not medical, mental-health, psychological, legal, or financial advice; it does not diagnose, treat, or cure conditions, and it is not a substitute for professional care. If you have health concerns, consult a qualified professional.
Emergency: If you are in crisis, contact local emergency services immediately.

9) Acceptable Use

You agree not to:

  • Break the law or others’ rights; upload malware or do anything that disrupts the Services.
  • Copy, mirror, frame, or reverse-engineer parts of the Services.
  • Use automated means to access, scrape, or collect data without permission.
  • Misrepresent affiliation with us.

We can suspend or terminate access for violations.

The Services may link to third-party sites (e.g., Etsy, Passion.io, Substack, Instagram) or integrate third-party tools. We’re not responsible for third-party content, policies, or practices. Use them at your own risk and review their terms.

11) Privacy

Your use of the Services is also governed by our Privacy Policy, which explains what we collect and why. By using the Services, you consent to our data practices as described there.

12) Testimonials & Outcomes

Testimonials reflect individual experiences; results vary. We do not guarantee specific outcomes from any program, practice, or product.

13) Changes to the Services

We may change, pause, or discontinue any part of the Services without notice. We’re not liable for any resulting loss.

14) Changes to These Terms

We may update these Terms occasionally. The “Effective date” shows when they last changed. Continued use after changes means you accept the updated Terms.

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties (express or implied) including merchantability, fitness for a particular purpose, and non-infringement.

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or exemplary damages, or loss of profits, data, goodwill, or business, even if advised of the possibility. Our total liability for any claim related to the Services will not exceed the amount you paid us in the three (3) months preceding the claim.

Nothing here limits your non-excludable rights under NZ law.

16) Indemnity

You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the Services, your content, or your breach of these Terms.

17) Governing Law & Disputes

These Terms are governed by the laws of New Zealand. You submit to the non-exclusive jurisdiction of the NZ courts. If a provision is invalid, the rest remains in effect.

18) Electronic Communications

By using the Services, you consent to receive communications electronically (emails, in-app notices). You agree that such communications satisfy legal requirements for written notice.

19) Intellectual Property Concerns

If you believe material on the Services infringes your IP rights, email hello@livingwithclarity.com with:
(1) your contact details; (2) description of the work; (3) the URL/location of the allegedly infringing material; (4) a statement of good-faith belief and accuracy; (5) proof of rights/authority to act. We’ll review promptly.

20) Contact

Questions about these Terms: contact us (Subject: “Terms of Service”).

  • Affiliate Disclosure: We may use affiliate links. If you purchase through one, we may earn a small commission at no extra cost to you.
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